Q1: What types of valves do you manufacture?
A1: We produce gate, ball, globe, check, butterfly valves, and customized valves in cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes, we offer OEM/ODM service. Send us your drawings or samples, and we will design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves meet ANSI, DIN, JIS, BS, and GB standards, based on market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temperature: -20°C to 425°C (depends on valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: MOQ for standard valves is 10–50 pieces. Trial orders can be smaller.
Q6: What are your payment terms?
A6: Normally T/T 30% deposit, 70% pre-shipment. L/C at sight or negotiable terms.
Q7: Can I visit your factory before ordering?
A7: Absolutely. Clients are welcome to visit. Video inspections can be arranged.
Q8: What is your delivery time?
A8: Standard products: 15–25 days; large/custom: 30–45 days.
Q9: What shipping methods are available?
A9: Shipping by sea, air, or express (DHL, FedEx) based on your needs.
Q10: What if I receive defective goods?
A10: Send photos/videos of the issue. We'll analyze and offer a solution in 48 hours.
Q11: Do you provide spare parts or maintenance?
A11: Yes, we supply spare parts and maintenance for long-term clients.
Q12: Why choose your company?
A12: Over 30 years' manufacturing experience
ISO/CE/PED certified facility
Quick response and expert technical support
Consistent quality at a competitive price
Have more questions?
Contact us anytime — we reply within 24 hours with complete support.