Q1: What types of valves do you manufacture?
A1: We produce gate valves, ball valves, globe valves, check valves, butterfly valves, and other customized valves in materials such as cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes. We provide OEM/ODM service. Send us your drawings or samples, and we will design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves are produced according to ANSI, DIN, JIS, BS, and GB standards, depending on your market requirements.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temperature: -20°C to 425°C (depending on valve type and material).
Q5: What is your minimum order quantity (MOQ)?
A5: For standard valves, MOQ is usually 10–50 pieces. For trial orders, smaller quantities are acceptable.
Q6: What are your payment terms?
A6: Usually T/T 30% deposit, 70% before shipment. L/C at sight or other methods can be negotiated.
Q7: Can I visit your factory before placing an order?
A7: Of course. We welcome all clients to visit our factory. We can also arrange a video inspection if you cannot travel.
Q8: How long is your delivery time?
A8: Normally 15–25 days for standard products; 30–45 days for large or customized orders.
Q9: What shipping methods do you offer?
A9: We can arrange shipment by sea (FCL/LCL), air, or express courier (DHL, FedEx) depending on your need.
Q10: What should I do if I receive defective goods?
A10: Please send photos or videos showing the problem. Our team will analyze the cause and provide a solution within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, we can supply spare parts and maintenance instructions for long-term cooperation customers.
Q12: Why choose your company?
A12:Over 30 years of manufacturing experience
ISO/CE/PED certified factory
Fast response and professional technical support
Reliable quality and competitive price
Still have questions?
Feel free to contact us anytime — we will reply within 24 hours with full support.