Q1: What types of valves do you manufacture?
A1: We produce gate, ball, globe, check, butterfly, and custom valves in cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes, we offer OEM/ODM services. Send us your designs, and we will create accordingly.
Q3: What standards do your valves comply with?
A3: Our valves meet ANSI, DIN, JIS, BS, and GB standards, based on market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temp: -20°C to 425°C, depending on valve type and material.
Q5: What is your minimum order quantity (MOQ)?
A5: Standard valves MOQ is 10–50 pieces. Trial orders can be smaller.
Q6: What are your payment terms?
A6: T/T 30% deposit, 70% pre-shipment. L/C at sight or negotiable terms.
Q7: Can I visit your factory before placing an order?
A7: Absolutely, clients are welcome. Video inspections can be arranged.
Q8: How long is your delivery time?
A8: 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipment by sea, air, or express (DHL, FedEx), as per your need.
Q10: What should I do if I receive defective goods?
A10: Send problem photos/videos. We'll analyze and resolve within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance support for long-term clients.
Q12: Why choose your company?
A12: Over 30 years of manufacturing expertise
ISO/CE/PED certified factory
Fast response & professional technical support
Reliable quality & competitive pricing
Still have questions?
Contact us anytime—we'll reply within 24 hours with full support.