Q1: What types of valves do you manufacture?
A1: We offer gate, ball, globe, check, butterfly valves, and custom valves in cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes. We offer OEM/ODM service. Send us your drawings or samples, and we'll design and produce accordingly.
Q3: What standards do your valves comply with?
ANSI, DIN, JIS, BS, and GB standard valves for your market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temperature: -20°C to 425°C (varies by valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: Standard valves MOQ: 10–50 pcs. Trial orders allow smaller quantities.
Q6: What are your payment terms?
A6: T/T 30% deposit, 70% pre-shipment. L/C at sight or negotiable methods.
Q7: Can I visit your factory before placing an order?
A7: Yes, all clients are welcome. Video inspection available if travel is not possible.
Q8: How long is your delivery time?
A8: 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipment by sea (FCL/LCL), air, or express courier (DHL, FedEx) as needed.
Q10: What should I do if I receive defective goods?
A10: Send problem photos/videos. We'll analyze and offer a solution in 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance guides for long-term partners.
Q12: Why choose your company?
A12: Over 30 years of manufacturing experience
ISO/CE/PED certified factory
Fast response and professional technical support
Reliable quality and competitive price
Still have questions?
Contact us anytime — reply within 24 hours with full support.