Q1: What types of valves do you manufacture?
A1: We manufacture gate, ball, globe, check, butterfly, and other customized valves in cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes, we provide OEM/ODM service. Send us your drawings or samples, and we will design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves adhere to ANSI, DIN, JIS, BS, and GB standards per market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temp: -20°C to 425°C (varies by valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: Standard valves MOQ: 10–50 pieces. Trial orders allow smaller quantities.
Q6: What are your payment terms?
A6: Typically T/T 30% deposit, 70% pre-shipment. L/C or others negotiable.
Q7: Can I visit your factory before placing an order?
A7: Absolutely. We welcome factory visits or arrange video inspections.
Q8: How long is your delivery time?
A8: Standard products: 15–25 days; custom/large: 30–45 days.
Q9: What shipping methods do you offer?
A9: Shipping by sea (FCL/LCL), air, or express (DHL, FedEx) as needed.
Q10: What should I do if I receive defective goods?
A10: Send photos/videos of the issue. We'll analyze and resolve within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, we provide spare parts and maintenance guidance for long-term clients.
Q12: Why choose your company?
A12: 30+ years of manufacturing expertise
ISO/CE/PED certified factory
Prompt response and professional tech support
Reliable quality at competitive prices
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