Q1: What types of valves do you manufacture?
A1: We make gate, ball, globe, check, butterfly, and custom valves in various materials.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes, we offer OEM/ODM. Send drawings/samples for design and production.
Q3: What standards do your valves comply with?
A3: Valves meet ANSI, DIN, JIS, BS, GB standards per market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temp: -20°C to 425°C (varies by valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: Standard valves MOQ: 10–50 pcs. Smaller trial orders are welcome.
Q6: What are your payment terms?
A6: Usually T/T 30% deposit; 70% pre-shipment. L/C at sight or negotiable.
Q7: Can I visit your factory before placing an order?
A7: Certainly. We welcome visits. Video inspections are available if travel isn't possible.
Q8: How long is your delivery time?
A8: Typically 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipment by sea (FCL/LCL), air, or express (DHL, FedEx) as needed.
Q10: What should I do if I receive defective goods?
A10: Share photos/videos of the issue. We'll analyze and provide a solution in 48 hrs.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance for long-term customers.
Q12: Why choose your company?
A12: Over 30 years of manufacturing experience
ISO/CE/PED certified factory
Fast response and professional technical support
Reliable quality and competitive price
Still have questions?
Contact us anytime — we reply in 24 hours with full support.