Q1: What types of valves do you manufacture?
A1: We produce gate, ball, globe, check, butterfly, and custom valves in materials like cast iron, carbon steel, stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes. We offer OEM/ODM service. Send drawings or samples, and we'll design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves meet ANSI, DIN, JIS, BS, GB standards, tailored to market needs.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temp: -20°C to 425°C (varies by valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: Standard valves MOQ is 10–50 pcs. Trial orders can have smaller quantities.
Q6: What are your payment terms?
A6: Typically T/T 30% deposit, 70% pre-shipment. L/C or other terms negotiable.
Q7: Can I visit your factory before placing an order?
A7: Absolutely. Visits are welcome. Video inspections can be arranged if needed.
Q8: How long is your delivery time?
A8: Typically 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipments via sea (FCL/LCL), air, or express (DHL, FedEx) to suit your needs.
Q10: What should I do if I receive defective goods?
A10: Send photos/videos of the issue. We'll analyze and resolve within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance instructions for long-term clients.
Q12: Why choose your company?
A12: Over 30 years of manufacturing experience
ISO/CE/PED certified factory
Fast response and professional technical support
Reliable quality and competitive price
Still have questions?
Contact us anytime — we reply within 24 hours with full support.