Q1: What types of valves do you manufacture?
A1: We produce gate, ball, globe, check, butterfly valves, and custom valves in materials like cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes. We provide OEM/ODM service. Send your drawings or samples, and we will design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves meet ANSI, DIN, JIS, BS, and GB standards, tailored to market needs.
Q4: What are the working pressure and temperature ranges of your valves?
A4: Pressure: 1.0–6.4 MPa; Temp: -20°C to 425°C (varies by valve type/material).
Q5: What is your minimum order quantity (MOQ)?
A5: Standard MOQ is 10–50 pieces. Trial orders can be smaller.
Q6: What are your payment terms?
A6: Typically T/T 30% deposit, 70% pre-shipment. L/C at sight or others negotiable.
Q7: Can I visit your factory before placing an order?
A7: Absolutely. We welcome visits and can arrange video inspections if needed.
Q8: How long is your delivery time?
A8: 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipment by sea (FCL/LCL), air, or courier (DHL, FedEx) as needed.
Q10: What should I do if I receive defective goods?
A10: Send photos/videos of the issue. We'll analyze and resolve within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance support for long-term partners.
Q12: Why choose your company?
A12:Over 30 years of manufacturing experience
ISO/CE/PED certified factory
Fast response and professional technical support
Reliable quality and competitive price
Still have questions?
Contact us anytime — we reply in 24 hours with full support.