Q1: What types of valves do you manufacture?
A1: We produce gate, ball, globe, check, butterfly, and custom valves in cast iron, carbon steel, and stainless steel.
Q2: Can you produce valves according to our drawings or samples?
A2: Yes, we offer OEM/ODM. Send your drawings or samples, and we will design and produce accordingly.
Q3: What standards do your valves comply with?
A3: Our valves meet ANSI, DIN, JIS, BS, and GB standards as required by your market.
Q4: What is the working pressure and temperature range of your valves?
A4: Pressure: 1.0–6.4 MPa; Temperature: -20°C to 425°C depending on valve type and material.
Q5: What is your minimum order quantity (MOQ)?
A5: MOQ for standard valves is 10–50 pieces. Smaller trial orders are accepted.
Q6: What are your payment terms?
A6: Typically T/T 30% deposit, 70% pre-shipment. L/C or other methods negotiable.
Q7: Can I visit your factory before placing an order?
A7: Absolutely. We welcome factory visits and offer video inspections if needed.
Q8: How long is your delivery time?
A8: Delivery is 15–25 days for standard; 30–45 days for large/custom orders.
Q9: What shipping methods do you offer?
A9: Shipping by sea (FCL/LCL), air, or express (DHL, FedEx) as required.
Q10: What should I do if I receive defective goods?
A10: Provide photos/videos of the issue. We will analyze and resolve within 48 hours.
Q11: Do you offer spare parts or maintenance support?
A11: Yes, spare parts and maintenance instructions are available for long-term customers.
Q12: Why choose your company?
A12: 30+ years of manufacturing expertise
ISO/CE/PED certified
Fast, professional technical support
Reliable quality, competitive pricing
Still have questions?
Contact us anytime — we reply within 24 hours with full support.